$1.75 per active user per month, all included.
Every feature, the apps and the updates are in the license, with no minimum term. You choose who hosts it and the support level. Prices exclude tax and are listed up to 500 users; above that, volume pricing is on quote.
What you pay for
License
Minimum $115 per month, due from the first active user. No minimum term.
- Every feature, for you and for your customers
- White label: portal, sign-in page, apps, emails
- Phone in the browser, Windows, Mac, iPhone and Android apps
- Remote provisioning of desk phones
- API, webhooks and MCP server
- Software updates
Support
Monday to Friday, 8 am to 7 pm (Paris time).
7 days a week. Minimum $175 per month.
It answers your team. Your customers only ever see your brand and come to you.
Hosting
On your VMs, run by your own team.
Minimum $29 per month. Backups, updates and monitoring included.
Minimum $45 per month. Backups, updates and monitoring included. If the main VM goes down, the second one takes over in under two minutes.
On a VM dedicated to you, in your region. Backups cover the database, call recordings, voicemail, announcements and music.
Your price, for your user count
The calculation applies the grid above, minimums included.
Hosted by Kanadr: backups, updates and monitoring included.
On your servers, on one or two VMs: the license stays the same.
| License | $175.00 |
|---|---|
| Support | $26.25 |
| Hosting | $45.00 |
| Total per month, excl. tax | $246.25 |
The license minimum applies.
Above 500 users, volume pricing is on quote: write to us.
Per user per month, by size
Support StandardPremium, hosting by us with a standby VMon one VM, backups included. Amounts excl. tax.
| Users | Installed in-house | Hosted by Kanadr | Per year, hosted by Kanadr |
|---|---|---|---|
| 25 | $5.29 | $7.09 | $2,127 |
| 50 | $2.65 | $3.55 | $2,127 |
| 100 | $2.01 | $2.46 | $2,955 |
| 150 | $2.01 | $2.31 | $4,163 |
| 200 | $2.01 | $2.29 | $5,502 |
| 300 | $2.01 | $2.29 | $8,253 |
| 400 | $2.01 | $2.29 | $11,004 |
| 500 | $2.01 | $2.29 | $13,755 |
| Over 500 | Volume pricing, on quote | ||
Good to know
Who counts as an active user?
Every user account of a customer in service. A suspended customer or a disabled employee does not count. The count is taken every day, with no personal data: users per customer, identified by an ID.
And above 500 users?
The price per user goes down, on quote. Hosting is then sized on concurrent calls rather than on the number of users: a 2 vCPU VM handles 200 concurrent calls, which is 1,300 to 2,000 extensions in typical office use, far fewer for a call center.
What remains on your side?
Your SIP trunks, one account with your provider for each customer that calls out, and an email server. If you turn them on, the setup assistant runs on your own Claude API key, with a monthly budget you set, and voicemail transcription on an online service or an engine installed on your servers.
Can we try Kanadr before committing?
Yes, 30 days free on your own infrastructure, with every feature: VM image (qcow2 or OVA) or Debian package. Request the trial through the contact form: we review each request and open an account that gives access to the downloads. Without a license, the portal becomes read-only after 30 days and calls stop after 60.
And if the license is not renewed?
A banner in the portal warns you 14 days before the end. Once the license has expired, everything keeps working for 30 days; then the portal and the API become read-only, and on day 60 calls stop. Loading the new license restores everything at once.
A quote for your numbers
A demo on a test instance, then a quote based on your user count, hosting and support.
Last updated: October 31, 2026